
Meet the author
Rasmus Østergaard is an editor and journalist at Just Add People. Rasmus is responsible for making useful information about the hairdressing profession and the beauty industry easily accessible to everyone.
Marketing
Discover how branding for Hairdressers and beauty artists is about much more than just a logo. It's what your customers say about you when you're not around. Learn how inspiring decor and a cohesive experience can create positive buzz and strengthen your brand.
29. August 2024
In an industry where personality and customer satisfaction are crucial, branding for Hairdressers and beauty artists is much more than just a logo or a name. Branding is what your customers say about you when you're not around. It's about creating an experience so memorable and inspiring that your customers can't help but share it with others. But how do you do that?
Many think of branding as a visual identity – logos, colors and typography. While these elements are important, they are only a small part of what branding really is. Your brand is the sum of all the experiences customers have with you. It's the feeling they take away and the story they tell their friends when they talk about you.
The secret to strong branding is creating an experience that resonates with your customers. This can be through small details that make their visit special, like offering a cup of coffee when they arrive, or creating a cozy atmosphere with good music. It could also mean your salon plays hard rock all day – the choice is yours and it can be used to attract different types of customers. Every touchpoint is an opportunity to strengthen your brand and ensure your customers feel valued and well treated.
The interior design of your salon is a powerful tool in your branding. Inspiring and cohesive decor can create an atmosphere that makes your customers feel welcome and comfortable. A beautifully designed salon can also be a talking point that generates positive word-of-mouth and makes your customers proud to be served there. Consider elements such as lighting, color choices, and Styling chairs, that can support the mood you want to create.

Photo: @brushandblush
Consistency is one of the most important factors in effective branding. Whether it’s your choice of interior design, the way you communicate, or the service you deliver, everything has to work together and reflect the same value-adding experience. When customers experience a cohesive, well-executed service, your brand grows stronger, and trust in you as a Hairdresser (as a brand) increases.
A strong brand experience gets people talking. When your customers encounter something unique or extraordinary in your salon, they’re more likely to share it with others. It could be anything from a particularly friendly Workstation to an inspiring interior that makes them feel special. By creating these memorable experiences, you can ensure the talk about your brand is always positive - and that will attract even more customers. The secret is that you can’t control what people will talk about. A good example: Despite us having the Nordics' largest showroom, packed with complete salon interiors, the first thing our visiting Hairdressers mention to their friends is our 4-meter-tall front doors.
Branding for Hairdressers ultimately comes down to creating an experience that sticks with your customers long after they've left your salon. It's not just what they see, but what they feel and experience that defines your brand. Make sure your customers have something positive to say about you when they talk about your salon, and let your interior design and service be part of that story.

Rasmus Østergaard is an editor and journalist at Just Add People. Rasmus is responsible for making useful information about the hairdressing profession and the beauty industry easily accessible to everyone.